.svg)
Overview
The client is a global provider of workforce management solutions. Their Managed Service Provider (MSP) practice leverages a vast network of vendors, connecting businesses across sectors to experienced staffing suppliers.
Having consulted several Fortune 500 brands, the client has the experience needed to architect and manage best-in-class contingent labor programs.
Key Challenges
Although the MSP services a broad range of clients, many of their job requisitions were not properly segmented. Roles in marketing and IT, for example, were not subdivided, creating a host of challenges for the MSP and their partners, including:
- Inaccurate candidate submittals
- Decreased coverage for staffing providers
- End-clients opting to use other MSP services
The inaccurate segmentation affected all involved parties, hindering the efficiency of the MSP’s workforce management solutions. As a result, they sought third-party consultation on this unique challenge.
The Solution
Utilizing the client’s MSP services, The Planet Group advised their Program Managers to subdivide the requestions and build out more specified categories to acquire more niche vendors.
The Planet Group’s Creative and Digital business development team provided critical market insight to the MSP. This segmentation effort was successful in subdividing IT consulting roles and Creative and Marketing positions.
The Results
The client is now generating more revenue as result of this engagement, specifically in the creative and marketing space, and has improved their process in several key areas:
- Captured more Marketing business
- Increased accuracy in candidate submittals
- More effective supplier coverage
- Faster time-to-hire for open requisitions
Planet’s expertise was indispensable throughout this engagement. To date, Planet is supporting 38 end-clients through this Managed Service Provider, helping them to efficiently secure vital talent to address their business needs.
Need proven staffing support for your MSP work, or a trusted partner to help improve your services Reach out today to learn how Planet delivers critical talent for MSPs across the globe.
