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The Client
The client offers a range of home health and community-based services, all centered around the mission of helping seniors live dignified and independent lives in their elderly years. Founded nearly 90 years ago, the organization is among the largest non-profit human services agencies in the New York metropolitan area.
Key Challenges
In recent years, the client has experienced a surge in demand for their critical services among the communities and populations they serve. Additionally, the non-profit did not possess the internal resources to effectively recruit the highly trained staff needed to fulfill their mission. It soon became clear that they would require the assistance of a skilled and nuanced staffing provider to help meet their organizational goals.
The Solution: Recruited 30+ Multi-Lingual Social Workers & Case Managers
A proven track record in the nonprofit and community services sectors made The Planet Group an excellent fit for this engagement. Drawing on their industry experience and vast talent networks, Planet's recruiters were able to identify, interview, and secure dozens of case managers and social workers for the client in 2023 alone. With the aim of providing services to all seniors, it was necessary for selected candidates to be bilingual in languages including Russian, Korean, and Mandarin.
The Results
The depth of Planet's recruitment capabilities enabled the seamless identification of candidates with advanced degrees, such as a Master of Social Work (MSW). These highly trained individuals were ready for an onsite, community-based role. This staff has been critical in meeting the increased demand for the client’s services.
The Planet Group continues to assist the client in their mission through staff augmentation and support. In addition to specialized roles, Planet has also recruited back-office personnel in areas such as onboarding, billing, grant writing, and program management. This staff plays a significant role in the client’s overall service delivery. Today, The Planet Group maintains a close partnership with this nonprofit organization.
